Please refer to the following table to check the error code displayed on the LCD.
Error Code | Cause | Solution |
30,31,32,33,34,35,36 37,38,39,3C,3F | The machine does not work due to a paper jam. | Clear the paper jam |
40,42,43,44 | The internal temperature is too high. | Unplug the machine from the AC outlet and if possible cool the room where the machine is located. |
46 | The ink absorber pad is full and needs replacing. | Replace Waste Ink Absorber pad then perform this procedure for DCP Model or MFC Model |
48 | There is a problem on the print head, | Please contact Brother Customer Service. |
49 | The internal temperature is too low. | Unplug the machine from the AC outlet and if possible warm the room where the machine is located. |
4F | There is a problem on the print head. | Please contact Brother Customer Service |
50,51,52,57,5A,5B,5C,5D 5E,6C,6F,70,71,72,73,7A 7D | The machine does not work due to a paper jam or some sensor problem. | Clear the paper jam. If the problem still continues after clearing the paper jam, try to clean the encoder strip behind the printer head |
8F | There is a problem on the paper feed motor. | Replace paper feed motor |
A5,A6,A7,A8,AF | There is a problem on the scanner. | Please contact Brother Customer Service |
E2,E3 | There is a problem on the main PCB. | Replace PCB Mainboard |
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